Delivery Policy

When you buy Tree of Savior Silver / ToS Silver with EgPal, Your payment details will be verified to protect both ourselves and our customers against fraud. This may include a phone verification call for verbal confirmation of the purchase. Once your order has been verified it will be placed into the delivery queue and be delivered as soon as possible.

Delivery Method

• By Market: You need post item{s} in market and please make sure that your price of the item(s) is unique on Market. But please note that the total silver amount you set for item(s) on Market must be nearly with your order. You will get less silver due to the Market Trading Fee (10% Market fee for token account / 30% Market fee for free account).  

• Delivery by Item(s): Please inform us what item(s) (Equipments Only) you need in market, We will buy them and trade to you by face to face in game.

Delivery Time

98% orders are delivered within 15-30mins of being placed. Some orders can take up to 1-12 hours to complete, But this is not the norm. Please don't hesitate to contact our customer service if you have any questions about the delivery process.

Need Help With Your Order:

For any questions during your shopping, Please contact the 24/7 live chat customer service representatives, US & Canada customers also can contact us by hotline 1-858-633-8874 at your own convenience.

Read Before You Buy

Please fill in your character name and telephone number carefully and correctly which is your in-game name before you clicked Add to cart button, The correctly information will make your order runs smoothly and efficiently.

Be Careful Of The In Game SCAMMERS!!!
Egpal will never ask you to trade your currency back in game, for any reason. If you are ever asked to trade currency back, DO NOT DO IT. Please come to live chat for verification.